Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: September 29, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by third-party providers)
  • Account preferences and profile information
  • Communication history with our customer service

Automatically Collected Information

  • IP address and location information
  • Browser type and version
  • Device information and screen resolution
  • Pages visited and time spent on our site
  • Referral sources and search terms

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send you important updates about your orders
  • Personalize your shopping experience
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our business
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL/TLS encryption for all data transmission
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and provide personalized content.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

6. Your Rights

You have the following rights regarding your personal information:

Access

Request a copy of your personal information

Rectification

Correct inaccurate or incomplete information

Erasure

Request deletion of your personal information

Portability

Receive your data in a structured format

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email

privacy@sawavo.com

Phone

+1 (555) 123-4567

Address

123 Beauty Street
San Francisco, CA 94105

Response Time

Within 48 hours